Jackpots Casino – Terms & Conditions
Fully in Bengali

01 General Terms & Definitions

These Terms & Conditions constitute a legal agreement between Jackpots Casino ("we", "the platform") and you ("user", "player"). By using the jackpotscasino.biz website and its associated mobile application, you agree to be bound by these terms.

Jackpots Casino is an internationally licensed online gaming platform that serves players across multiple countries, including Bangladesh. The platform has been specially designed with Bangladeshi users in mind.

• "Platform" refers to both the jackpotscasino.biz website and the mobile app.
• "Player" refers to a registered account holder.
• "Bonus" refers to any promotional offer provided by Jackpots Casino.
• "Wagering Requirement" refers to the number of times you must wager the bonus before it can be withdrawn.

02 Account Registration & Eligibility

The following conditions must be met to open an account at Jackpots Casino. Jackpots Casino reserves the right to cancel any registration that does not meet these requirements.

Eligibility Requirements

• You must be at least 18 years of age.
• A valid and active mobile number is required.
• All information provided at the time of registration must be accurate and truthful.
• Each individual may only open one account.
• You must be legally eligible to participate in online gaming under applicable law.

KYC Verification

Identity verification (KYC) is mandatory for all accounts before any withdrawal can be processed. You will need to submit a copy of your National ID (NID), passport, or driving license.

03 Bonus & Promotion Terms

Jackpots Casino offers a wide range of bonuses and promotions. By claiming any offer, you agree to its associated terms and conditions. Failure to comply may result in the cancellation of the bonus and any related winnings.

Welcome Bonus

• A 100% bonus is available on your first deposit (up to the maximum specified amount).
• A 20x wagering requirement must be met before the bonus can be withdrawn.
• Wagering must be completed within 30 days of receiving the bonus.
• A single bet placed with bonus funds may not exceed 10% of the total bonus amount.

Free Spin Bonus

• Winnings from free spins are subject to a 15x wagering requirement.
• Free spins typically expire after 7 days.
• Free spins must be used on designated games only.

04 Deposit & Withdrawal Policy

All transactions at Jackpots Casino are fully secure and encrypted. Players in Bangladesh can deposit and withdraw via bKash, Nagad, Rocket, and bank transfer.

Deposit Limits

• Minimum deposit: ৳300 BDT.
• Daily maximum deposit: determined by account type.
• Deposits are usually credited to your account instantly.
• No additional charges apply to deposits.

Withdrawal Rules

• Minimum withdrawal: ৳500 BDT.
• KYC verification is mandatory before making a withdrawal.
• Processing time: 30 minutes to 24 hours.
• Withdrawals can only be made via the same method used for the deposit.
• Additional verification may be required for large withdrawal amounts.

05 Gaming Rules

All games at Jackpots Casino are certified by international RNG (Random Number Generator) standards. Every game outcome is entirely random and not predetermined.

• Each game has its own rules, which must be read before play begins.
• If a game is cancelled due to a technical issue, all wagered funds will be refunded.
• If your internet connection drops during a game session, the outcome will remain unchanged.
• If incorrect information appears on the game display, the server record will be considered the final authority.
• In Live Casino games, the dealer's decision is final.

06 Prohibited Activities

The following activities are strictly prohibited on Jackpots Casino. Any such conduct may result in permanent account closure and forfeiture of funds.

• Opening multiple accounts under the same person's name.
• Opening an account using another person's identity.
• Using multiple devices to abuse or exploit the bonus system.
• Hacking, cheating, or manipulating game software.
• Money laundering or transactions involving illegal funds.
• Engaging in fraudulent conduct toward other players.
• Using automated software or bots.

07 Account Suspension & Closure Policy

Jackpots Casino may suspend or close an account under the following circumstances:

• Where there is clear evidence of a breach of terms and conditions.
• Providing false information during KYC verification.
• Accounts that remain inactive for an extended period (12 months) will be treated as dormant accounts.
• At the player's own request.
• For legal or regulatory reasons.

To close your account, email support@jackpotscasino.biz. Please withdraw any remaining balance before the account is closed.

08 Responsible Gaming

Jackpots Casino believes gaming is for entertainment, not a livelihood. We offer the following tools to help protect our players:

• Deposit Limit: Set your own daily, weekly, or monthly deposit limits.
• Cooling-Off Period: Take a break ranging from 24 hours to 30 days.
• Self-Exclusion: Temporarily suspend your account for a period of 6 months to 5 years.
• Reality Check: You will be reminded of your session duration at regular intervals.

09 Privacy & Data Protection

The privacy of your personal information is Jackpots Casino's highest priority. We collect and use your data for the following purposes:

• Account verification and management.
• Payment processing.
• Prevention of fraud and money laundering.
• Fulfillment of legal obligations.
• Service improvement and personalized experience.

For more details, please visit our Privacy Policy Read the page.

10 Dispute Resolution Process

If you have a complaint or dispute, please follow the process below:

• Step 1: Reach our support team via live chat or email.
• Step 2: If your issue is not resolved within 48 hours, please submit a formal complaint.
• Step Three: Jackpots Casino's compliance team will review your case within 7 business days.
• Final Step: Resolution through an international gaming regulatory authority if required.

11 Terms Modification Policy

Jackpots Casino may change, amend, or update these Terms & Conditions at any time. In the event of changes:

• For significant changes, registered mobile numbers or email addresses will be notified 7 days in advance.
• Continued use of the platform after updated terms take effect will be considered acceptance of those changes.
• If you do not wish to accept the updated terms, you will have the option to close your account.

12 Contact & Support

If you have any questions or feedback regarding these Terms & Conditions, feel free to reach out to the Jackpots Casino support team. We are available 24 hours a day, 7 days a week.